Department of Veterans Affairs

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National Call Center for Homeless Veterans

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Free help for homeless Veterans

Veterans who are homeless or at risk of homelessness—and their family members, friends and supporters—can make the call to or chat online with the National Call Center for Homeless Veterans, where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week.

Who can call?

  • Veterans who are homeless or at risk of homelessness
  • Family members, friends and supporters calling on behalf of Veterans
  • VA Medical Centers and other VA facilities and staff
  • Federal, state and local partners
  • Community agencies and providers who serve Veterans who are homeless

Why make the call to 877-424-3838?

  • It’s free and confidential
  • You’ll get access to trained VA counselors
  • It’s available 24 hours a day, 7 days a week
  • You’ll get information about VA homeless programs, health care and other services in your area

What happens when Veterans make the call?

  • A trained VA staff member asks a few questions to find out what you need
  • Then, you’re connected to the nearest VA staff person who can help

What happens when others make the call?

  • Family members and non-VA providers receive information about available homeless programs and services
  • They can keep their information confidential or leave contact information so staff can follow up

Contact VA for help

If you are a Veteran who is homeless or at imminent risk of homelessness, we strongly encourage you to contact the National Call Center for Homeless Veterans at 877-424-3838 for assistance.

The call is free, confidential, and available 24 hours a day, 7 days a week. Trained professionals are standing by to connect you to your nearest VA for help.

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We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.