Department of Veterans Affairs

Quick Guide

VA Programs and Services for Homeless and At-Risk Veterans

This quick guide provides information on VA programs and services for homeless and at-risk Veterans. It is intended for VA staff and community partners.

Note: Availability of these services varies by location.

Connect Veterans to VA homeless programs

The fastest way to connect Veterans to VA homeless programs is to contact the National Call Center for Homeless Veterans. This service is free, confidential, and is staffed 24/7 with trained professionals who can talk with you right now and connect you with your nearest VA for assistance.

Veterans can call themselves or family, friends, and providers can call on their behalf.

Logo for the National Call Center for Homeless Veterans

Learn about VA homeless programs

Prevention resources assist Veterans who are at risk of homelessness (i.e., will become homeless within 30 days).

SSVF has expanded Veteran eligibility that is broader than VHA eligibility, often focused on Veterans with at least 1 day of active duty and other than dishonorable discharges. As the specific details are complex and nuanced, we encourage you to refer all Veterans. Even if Veterans are ineligible for these programs, VA homeless programs staff may be able to refer them to community resources.

Outreach is a proactive effort to identify Veterans who may otherwise go unseen, provide information about available benefits and services, and connect them with the support they need to achieve lasting housing stability.

Interim housing is temporary housing where Veterans experiencing homelessness can stay while on their journey to permanent housing.

GPD has expanded Veteran eligibility that is broader than VHA eligibility, often focused on Veterans with at least 1 day of active duty and other than dishonorable discharges. As the specific details are complex and nuanced, we encourage you to refer all Veterans. Even if Veterans are ineligible for these programs, VA homeless programs staff may be able to refer them to community resources.

Permanent housing describes places such as apartments or houses that Veterans could rent or own, often with financial subsidies to help make the housing affordable. Permanent housing also includes situations where Veterans are reunited with family and friends.

HUD-VASH and SSVF have expanded Veteran eligibility that is broader than VHA eligibility, often focused on Veterans with at least 1 day of active duty and other than dishonorable discharges. As the specific details are complex and nuanced, we encourage you to refer all Veterans. Even if Veterans are ineligible for these programs, VA homeless programs staff may be able to refer them to community resources.

These supportive services address a variety of needs homeless and at-risk Veterans have.

Download and print our outreach materials

We have many brochures, flyers, posters, and other outreach materials available for you.

Find your nearest VA homeless program points-of-contact

Reach out to us by email, and we’ll get you connected to your local homeless program points-of-contact.

VA staff only: access the point-of-contact list

Note: These hyperlinks are internal to VA only and not accessible from outside of the VA network. If you are on the VA network and are having trouble accessing Hub hyperlinks, please first visit the Hub before clicking on the Point-of-Contact List.

Our point of contact list is available on the internal VHA Homeless Programs Operational Planning Hub.

First time users must visit the Hub first to create an account before accessing the contact list.

Provide feedback on the unmet needs of homeless and at-risk Veterans

VA’s Project CHALENG includes a survey in which participants rate the needs of homeless Veterans in their local communities. More specifically, the survey assesses local challenges faced by homeless Veterans, identifies unmet needs, and encourages partnerships to meet those needs.

The  2026 CHALENG Survey is open. Take the survey
Take the 2026 CHALENG Survey

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.