Community Care Network (CCN)
CCN Overview
The VA Community Care Network (CCN) comprises five regional networks that serve as the contract vehicle for VA to purchase care for Veterans from community providers.
CCN Regions
Region 1: Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia
Region 2: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin
Region 3: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, Puerto Rico, South Carolina, Tennessee, Virgin Islands (U.S.)
Region 4: American Samoa, Arizona, California, Colorado, Guam, Hawaii, Idaho, Montana, New Mexico, Nevada, Northern Mariana, Islands, Oregon, Texas, Utah, Washington, Wyoming
Region 5: Alaska
Legacy Contracts
Overview
The Legacy Contracts enable the VA to deliver healthcare services to Veterans through a network of community providers. They offer Veterans greater choice and easier access outside VA facilities. This program enhances care coordination with expanded services, improved customer support, direct health information exchange, and streamlined referrals, scheduling, and payments.
Services Included
- Medical, behavioral, surgical, dental, and complementary health services (CIHS)
- Durable Medical Equipment (DME) and prescription meds (up to 14-day supply) via Third Party Administrators (TPAs)
- Expanded coverage: dialysis, rehab, residential/home/hospice care, immunizations, long-term acute care
- CIHS benefits like biofeedback, hypnotherapy, massage therapy, Native American healing, relaxation, and tai chi
More information: Community Care website
Community Care Network Program Office
Office of Integrated Veterans Care (IVC)
IVC centralizes all VA access-related functions, combining the VHA Office of Community Care (OCC) and the Office of Veteran Access to Care (OVAC) to ensure seamless Veteran healthcare delivery within VA and community settings. Established in June 2020, IVC also manages national billing and collections, returning funds to VA medical centers to support Veteran care.
More information: Office of Integrated Veterans Care
Contact information and resources
Strategic Acquisition Center (SAC) administers legacy contracts and plans Next-Gen contracts.
Please send general inquiries on Community Care Network Next Generation to SACCCNNextGenInquiries@va.gov.
Laura Scott
Director
Third Party Administrators (TPAs)
TPA Name
OPTUM
TriWest Healthcare Alliance
Contact Person
Phyllis Turney
Carl Ward
Phone
(571) 262-2251
(757) 810-6768
Coverage Regions
Regions 1, 2, 3
Regions 4, 5
Address
3237 Airport Rd, La Crosse, WI
P.O. Box 42049, Phoenix, AZ