{"id":425,"date":"2025-11-17T11:34:38","date_gmt":"2025-11-17T16:34:38","guid":{"rendered":"https:\/\/department.va.gov\/resolution-management\/?page_id=425"},"modified":"2026-06-16T09:55:59","modified_gmt":"2026-06-16T13:55:59","slug":"equal-employment-opportunity-eeo-complaint-processing","status":"publish","type":"page","link":"https:\/\/department.va.gov\/resolution-management\/equal-employment-opportunity-eeo-complaint-processing\/","title":{"rendered":"Equal Employment Opportunity (EEO) Complaint Processing"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Office of Resolution Management (ORM) is responsible for providing EEO complaint processing services within the Department of Veterans Affairs (VA). The EEO complaint process begins when an employee experiences an incident of discrimination or harassment. It\u2019s crucial to report this incident to ORM within&nbsp;<strong>45 calendar days<\/strong>. ORM is dedicated to helping employees navigate their concerns through a supportive process that includes confidential counseling, mediation, and investigation.<\/p>\n\n\n\n<div class=\"wp-block-group divider-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group va-h-ruled--stars\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to File an EEO Complaint<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a current employee, an applicant for employment, or a former employee who believes you have been discriminated against, you can use the EEO discrimination complaint process. The areas of discrimination include the following:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Race<\/li>\n\n\n\n<li>Color<\/li>\n\n\n\n<li>Religion<\/li>\n\n\n\n<li>Sex (including pregnancy)<\/li>\n\n\n\n<li>National Origin<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Pregnancy, Childbirth, or Related Medical Conditions<\/li>\n\n\n\n<li>Age (40 years and over)<\/li>\n\n\n\n<li>Physical or Mental Disability<\/li>\n\n\n\n<li>Retaliation<\/li>\n\n\n\n<li>Genetic Information<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe you have experienced discrimination, it is important to take action within <br><strong>45 calendar days<\/strong> of the incident, or you may lose a chance to file a complaint. Throughout the process your cooperation is essential as it helps ensure your case is handled properly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can <strong><a href=\"https:\/\/ormportal.va.gov\/\" data-type=\"link\" data-id=\"https:\/\/ormportal.va.gov\/\" rel=\"noopener\">start the informal process online<\/a><\/strong> or you may also call 1-888-566-3982.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><br>Understanding the EEO Complaint Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about <a href=\"https:\/\/department.va.gov\/resolution-management\/understanding-the-eeo-complaint-process\/\" data-type=\"page\" data-id=\"122\">understanding the EEO complaint process<\/a> and what to do if you are not happy with the outcome or how your EEO complaint was processed.<\/p>\n\n\n\n<div class=\"wp-block-group divider-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group va-h-ruled--stars\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">EEO Training (VA employees)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ORM offers specialized EEO training for the following areas:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Age<\/li>\n\n\n\n<li>Disability<\/li>\n\n\n\n<li>Equal Pay<\/li>\n\n\n\n<li>Sex<\/li>\n\n\n\n<li>Pregnancy<\/li>\n\n\n\n<li>Pregnant Workers Fairness Act (PWFA)<\/li>\n\n\n\n<li>Race\/Color<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Genetic Information<\/li>\n\n\n\n<li>National Origin<\/li>\n\n\n\n<li>Harassment<\/li>\n\n\n\n<li>Sexual Harassment<\/li>\n\n\n\n<li>Reasonable Accommodation<\/li>\n\n\n\n<li>Religion<\/li>\n\n\n\n<li>Retaliation<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that a minimum of sixteen (16) participants is required for all training sessions. An EEO Program Manager, a Reasonable Accommodation Coordinator, or Harassment Prevention Coordinator can submit a training request for VA employees by submitting the <a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=Ixtf6a-r7kWCHberJRqzv8uZLPzksqVFniHYrgYB98tUNjVHVllITllJNFZHU1BVUlI4VVBWOVoxUi4u\" rel=\"noopener\">EEO Training Intake Form<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group divider-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group va-h-ruled--stars\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">EEO Policy Statement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">VA is committed to ensuring EEO; proactively preventing unlawful harassment, including sexual harassment; and constructively resolving workplace disputes to sustain a high-performing organization in service to the Nation\u2019s Veterans. VA will vigorously enforce all applicable Federal EEO laws, regulations, executive orders, and management directives to ensure equal opportunity in the workplace for all VA employees and applicants.<br><br>For more information about our EEO policies and your rights, please refer to the <a href=\"https:\/\/department.va.gov\/resolution-management\/wp-content\/uploads\/sites\/74\/2025\/11\/EEO_Policy.pdf\" data-type=\"link\" data-id=\"https:\/\/department.va.gov\/resolution-management\/wp-content\/uploads\/sites\/74\/2025\/11\/EEO_Policy.pdf\">Secretary&#8217;s Annual EEO, No FEAR, and Whistleblower Rights and Protection Policy<\/a> [PDF, 414KB]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Office of Resolution Management (ORM) is responsible for providing EEO complaint processing services within the Department of Veterans Affairs (VA). The EEO complaint process begins when an employee experiences an incident of discrimination or harassment. It\u2019s crucial to report this incident to ORM within&nbsp;45 calendar days. ORM is dedicated to helping employees navigate their [&hellip;]<\/p>\n","protected":false},"author":182,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-425","page","type-page","status-publish","hentry"],"acf":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/department.va.gov\/resolution-management\/equal-employment-opportunity-eeo-complaint-processing\/","meta":{"@context":"https:\/\/schema.org","@type":"WebPage","headline":"Equal Employment Opportunity (EEO) Complaint Processing","url":"http:\/\/department.va.gov\/resolution-management\/equal-employment-opportunity-eeo-complaint-processing\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/department.va.gov\/resolution-management\/equal-employment-opportunity-eeo-complaint-processing\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Uncategorized","author":[{"@type":"Person","name":"lindsayjohnson08"}],"creator":["lindsayjohnson08"],"publisher":{"@type":"Organization","name":"Office of Resolution Management","logo":""},"keywords":[],"dateCreated":"2025-11-17T16:34:38Z","datePublished":"2025-11-17T16:34:38Z","dateModified":"2026-06-16T13:55:59Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"WebPage\",\"headline\":\"Equal Employment Opportunity (EEO) Complaint Processing\",\"url\":\"http:\\\/\\\/department.va.gov\\\/resolution-management\\\/equal-employment-opportunity-eeo-complaint-processing\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/department.va.gov\\\/resolution-management\\\/equal-employment-opportunity-eeo-complaint-processing\\\/\"},\"thumbnailUrl\":\"\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"\"},\"articleSection\":\"Uncategorized\",\"author\":[{\"@type\":\"Person\",\"name\":\"lindsayjohnson08\"}],\"creator\":[\"lindsayjohnson08\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"Office of Resolution Management\",\"logo\":\"\"},\"keywords\":[],\"dateCreated\":\"2025-11-17T16:34:38Z\",\"datePublished\":\"2025-11-17T16:34:38Z\",\"dateModified\":\"2026-06-16T13:55:59Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/department.va.gov\/p.js"},"meta_box":[],"_links":{"self":[{"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/pages\/425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/users\/182"}],"replies":[{"embeddable":true,"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/comments?post=425"}],"version-history":[{"count":3,"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/pages\/425\/revisions"}],"predecessor-version":[{"id":552,"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/pages\/425\/revisions\/552"}],"wp:attachment":[{"href":"https:\/\/department.va.gov\/resolution-management\/wp-json\/wp\/v2\/media?parent=425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}