{"id":238,"date":"2026-05-20T20:15:33","date_gmt":"2026-05-21T00:15:33","guid":{"rendered":"https:\/\/department.va.gov\/vba\/?page_id=238"},"modified":"2026-09-18T15:22:59","modified_gmt":"2026-09-18T19:22:59","slug":"insurance-service","status":"publish","type":"page","link":"https:\/\/department.va.gov\/vba\/insurance-service\/","title":{"rendered":"Insurance Service"},"content":{"rendered":"\n
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Insurance Service<\/h1>\n<\/div><\/div>\n\n\n
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Are you a Veteran, Family Member or Caregiver?<\/p>\n<\/div>\n<\/div>\n\n<\/a><\/div>\n\n

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Program Overview<\/h2>\n\n\n
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Insurance Service provides financial security for Veterans, service members, and their families through 11 distinct programs designed to support them during pivotal life changes. These programs offer protection through major life transitions, assist Veterans with service-connected disabilities, and ensure families receive essential benefits when they need them most. Together, they serve more than 5.5 million individuals and provide over $1.5 trillion in coverage, reflecting the scale and importance of VA\u2019s commitment to those who have served.<\/p>\n\n\n\n

This mission is grounded in more than a century of continuous service. VA life insurance program began during World War I, when the federal government created a life insurance benefit for military personnel after private companies were not willing to insure them due to wartime risk. Over time, VA expanded its offerings to meet the needs of each new generation of Service members and Veterans. Programs were added to support those returning from major conflicts, individuals with disabilities, and those requiring financial protection for their homes or families. <\/p>\n\n\n\n

For over 100 years, Insurance Service has adapted, modernized, and grown, ensuring that Veterans receive coverage that honors their service and provides lasting peace of mind. From new programs and enhanced services to streamlined processes and digital transformation, Insurance Service continues to anticipate and respond to emerging needs while preserving a strong foundation of reliability and dedication. This enduring commitment ensures Veterans, service members and their families receive coverage that honors their service and safeguards their future.<\/p>\n\n\n\n

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Learn more about VA life insurance<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Are you a Veteran, Family Member or Caregiver?<\/h3>\n<\/div>\n<\/div>\n\n<\/a><\/div>\n\n\n
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\"Karen<\/figure>\n\n\n\n

Karen Naccarelli<\/strong><\/h2>\n\n\n\n

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Acting Executive Director, Insurance Service<\/p>\n\n\n\n

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View annual report<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n

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Mission<\/h2>\n\n\n
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To provide our Nation\u2019s Veterans, service members, and Military families insurance products and services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Vision<\/h2>\n\n\n
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To be the world-class leader for Veteran and military insurance delivery; where a diverse and caring workforce thrives, online technology advances efficiency, and our performance honors military service by exceeding expectations for value, timeliness, and customer service.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Purpose<\/h2>\n\n\n
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To honor our Nations\u2019 Heroes by offering policyholders peace of mind and beneficiaries financial security.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Insurance Service on VA News<\/h2>\n\n\n
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