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HealthShare Referral Manager (HSRM)
support contacts

844-293-2272
Monday–Friday, 7:30 a.m.–5 p.m. ET

hsrmsupport@va.gov

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VA Medical Center points of contact

An important part of the HSRM registration process involves coordinating with your VA medical center (VAMC) partner(s) to let them know when you have received your HSRM account and are ready to begin processing referrals in the system. The tables below provide points of contact for each VAMC, organized geographically. Please reach out to the point of contact for each VAMC you partner with to coordinate care.

To request updates to the listings below, email the Community Care Referral & Authorization (CCRA) Team.

VISN 1: VA New England Healthcare System (CT, MA, ME, NH, RI, VT)

StationStation#ContactContact Email
Bedford, MA518Gail Scalesegail.scalese@va.gov
Sandra D’Amicosandra.d’amico@va.gov
Manchester, NH608Dr. Brian Phemesterbrian.phemester@va.gov
Donald Falkowskidonald.falkowski@va.gov
Charleen Eatoncharleen.eaton@va.gov
Leeds, MA
(Central Western MA)		631Erica Heweserica.hewes@va.gov
Iris Vicencio-Raskuiris.vicenciorasku@va.gov
Providence, RI650Margaret Stezeleckimargaret.stezelecki@va.gov
Togus, ME402Katie Petriekatie.petrie@va.gov
Kelsey GroverKelsey.grover@va.gov
Boston, MA523Linda Gaudetlinda.gaudet@va.gov
Ebony Johnsonebony.johnson2@va.gov
West Haven, CT689Erin Blatchleyerin.blatchley@va.gov
Victoria Brooksvictoria.brooks@va.gov
White River Junction, VT405Melissa Mooneymelissa.mooney@va.gov
Keith Walshkeith.walsh@va.gov

VISN 2: NY/New Jersey VA Healthcare Network

StationStation#ContactContact Email
Bronx, NY526Kimberly Chandlerkimberly.chandler@va.gov
Buffalo, NY (Western NY)528Francine Spinellafrancine.spinella@va.gov
East Orange, NJ561Stephanie Bellstephanie.bell@va.gov
Northport, NY632April Espositoapril.esposito@va.gov
Omaida Wilsonomaida.wilson@va.gov
Hudson Valley, NY620Barbara Cabral-Carrionbarbara.cabral-carrion@va.gov
New York, NY630Helen Zhanghelen.zhang@va.gov
Albany, NY528Frank Rosalesfrank.rosales@va.gov
Bath, NY528Sonia Sierra Archiesonia.sierra-archie@va.gov
Canandaigua, NY528Sonia Sierra Archiesonia.sierra-archie@va.gov
Syracuse, NY528Darcie Parsonsdarcie.parsons@va.gov
Adam Hummeladam.hummel3@va.gov

VISN 4: VA Healthcare (DE, PA)

StationStation#ContactContact Email
Coatesville, PA542Renee Williamsrenee.williams5@va.gov
Erie, PA562Julie Franklinjulie.franklin3@va.gov
Altoona, PA503Jennifer Harbaughjennifer.harbaugh@va.gov
Butler, PA529Danielle Weisensteindanielle.weisentein@va.gov
Michael Kaufmanmichael.p.kaufman@va.gov
Lebanon, PA595Monique Harnermonique.harner@va.gov
Philadelphia, PA642Tamika Jackson-Buttstamika.jackson-butts@va.gov
Pittsburgh, PA646Carla Adamscarla.adams2@va.gov
Wilkes-Barre, PA693Jacqueline Gorskijacqueline.gorski@va.gov
Jay Jonesjay.jones4@va.gov
Wilmington, DE460David Dubuquedavid.dubuque@va.gov
Ninilola Ogundareninilola.ogundare@va.gov

VISN 5: VA Capitol Healthcare Network (DC, MD, WV)

StationStation#ContactContact Email
Beckley, WV517Terry Crawfordterry.crawford@va.gov
Becky Weissbecky.weiss@va.gov
Clarksburg, WV540Emily Holcombemily.holcomb@va.gov
Kaitlin Kovachkaitlin.kovach@va.gov
Huntington, WV581Sarah Thompsonsarah.thompson@va.gov
Ginger Adamsginger.adams@va.gov
Martinsburg, WV613Jessica Fisherjessica.fisher@va.gov
Baltimore, MD512Karen Heckmankaren.heckman@va.gov
Jason Heapsjason.heaps@va.gov
Washington, DC688Donna Suggsdonna.suggs@va.gov

VISN 6: VA Mid-Atlantic Health Care Network (NC, VA)

StationStation#ContactContact Email
Asheville, NC637Cynthia Harriscynthia.harris@va.gov
Amberli Russellamberli.russell@va.gov
Milligan Whitworthmilligan.whitworth@va.gov
Durham, NC558Erica Brownerica.brown6@va.gov
Katrina Jenningskatrina.jennings@va.gov
Tkoyo Lanetkoyo.lane@va.gov
Fayetteville, NC565Antoinette Grantantoinette.grant@va.gov
Adalberto Lebronadalberto.lebron@va.gov
Hampton, VA590Veron Thomasveron.thomas@va.gov
Krystle Harrisonkrystle.harrison4@va.gov
David Harrisondavid.harrison@va.gov
George Tellesgeorge.telles@va.gov
Richmond, VA652Muw’Mina M. Rossmuw’mina.ross@va.gov
Rita Charlesrita.charles@va.gov
Sonja Pridesonja.pride@va.gov
Saunya Fishersaunya.fisher@va.gov
Salem, VA658Tejas Vaishnavtejas.vaishnav@va.gov
Jennifer Danielsjennifer.daniels3@va.gov
Marla Brownmarla.brown@va.gov
Kimberly Simmonskimberly.simmons4@va.gov
Marsha Jordan-Akersmarsha.jordan-akers@va.gov
Katherine Sieverkatherine.siever@va.gov
Heather Mckeeheather.mckee@va.gov
Salisbury, NC659Timothy Daileytimothy.dailey@va.gov
Craig Whyllycraig.whylly@va.gov
Robert Elliottrobert.elliott3@va.gov
Kari Greenwoodkari.greenwood2@va.gov
Amanda Minceyamanda.mincey@va.gov

VISN 7: VA Southeast Network (AL, GA, SC)

StationStation#ContactContact Email
Augusta, GA509Rafer Beltonrafer.belton@va.gov
Aprill Mackaprill.mack@va.gov
Birmingham, AL521Larita Tillmanlarita.tillman@va.gov
Erica Lewiserica.lewis2@va.gov
Charleston, SC534Quana Singletonquana.singleton@va.gov
Victoria Grayvictoria.gray@va.gov
Columbia, SC544Terrell Brittinghamterrell.brittingham@va.gov
Billy Grigsbybilly.grigsby@va.gov
Atlanta, GA508Clara Gloverclara.glover@va.gov
Danielle Terrelldanielle.terrell@va.gov
Dublin, GA557Shumida O’Nealshumida.o’neal@va.gov
Rondreka Edmondsonrondreka.edmondson@va.gov
Miszpah Lawnhornmiszpah.lawhorn@va.gov
Tuscaloosa, AL679Tamie Pattontamie.patton@va.gov
Angela Convilleangela.conville@va.gov
Montgomery/Tuskegee, AL
(Central Alabama)		619Teresa Hamiltonteresa.hamilton@va.gov
Charnette Randlecharnette.randle@va.gov
Sabrina Tarversabrina.tarver@va.gov
Gretchen Jacksongretchen.jackson@va.gov

VISN 8: VA Sunshine Healthcare Network (FL, PR)

StationStation#ContactContact Email
Bay Pines, FL516Ami Kanabyami.kanaby@va.gov
Michele A. Jorgensonmichele.jorgenson@va.gov
Miami, FL546Valerie Simmonsvalerie.simmons@va.gov
Gainesville, FL
(N. Florida/S. Georgia)		573Regina Redmanregina.redman@va.gov
Orlando, FL675William Shupewilliam.shupe@va.gov
San Juan, PR672Carlos Gonzalez-Rodriguezcarlos.gonzalez-rodriguez2@va.gov
Tampa, FL673Michele G. Ochoamichele.ochoa@va.gov
Savon Braceysavon.bracey@va.gov
West Palm Beach, FL548Vanessa Jeunevanessa.jeune@va.gov
Jennifer Banksjennifer.banks4@va.gov

VISN 9: VA MidSouth Healthcare Network (KY, TN)

StationStation#ContactContact Email
Lexington, KY596Cynthia Hintoncynthia.hinton@va.gov
Louisville KY603Tammie Jurgensentammie.jurgensen@va.gov
Memphis, TN614Tiffany Millertiffany.miller4@va.gov
Mountain Home, TN621Joshua Taylorjoshua.taylor10@va.gov
Nashville, TN
(Tennessee Valley)		626Cynthia Hintoncynthia.hinton@va.gov

VISN 10: VA Healthcare System (Cincinnati, OH & Ann Arbor, MI localities)

StationStation#ContactContact Email
Chillicothe, OH538Julie Federicijulie.federici@va.gov
Cincinnati, OH539Lauren Johnsonlauren.johnson@va.gov
Cleveland, OH541Jason Chaddockjason.chaddock@va.gov
Columbus, OH757Rebecca Riordanrebecca.riordan@va.gov
Janell L. Thomasjanell.thomas@va.gov
Dayton, OH552Dylan Richeydylan.richey@va.gov
Detroit, MI553Dr. Marci Simon-Burrellmarci.simon-burrell@va.gov
Indianapolis, IN583Lori Kinderlori.kinder@va.gov
Saginaw, MI655Meghan Jurekmeghan.jurek@va.gov
Battle Creek, MI515Tiffany Belltiffany.bell2@va.gov
Sara Schroedersara.schroeder@va.gov
Ann Arbor, MI506Mary Gormanmary.gorman3@va.gov
Greg Binggregory.bing@va.gov
Fort Wayne/Marion, IN
(Northern Indiana)		610Deborah Kirklanddeborah.kirkland2@va.gov

VISN 12: VA Great Lakes Health Care System (IL, WI)

StationStation#ContactContact Email
Hines, IL578Latonya Yateslatonya.yates@va.gov
Iron Mountain, MI585Melissa Dalsantomelissa.dalsanto@va.gov
Madison, WI607Carl Oppertcarl.oppert@va.gov
Milwaukee, WI695Amanda Martzamanda.martz@va.gov
North Chicago, IL556Christianah Aroworachristianah.arowora@va.gov
Tomah, WI676Sarah Lawrysarah.lawry@va.gov
Chicago, IL537Alice McCasteralice.mccaster@va.gov
Illiana, IL550Jennifer Parkjennifer.park3@va.gov

VISN 15: VA Heartland Network (Marion, IL localities, KS, MO)

StationStation#ContactContact Email
Columbia, MO589A4Christine Sublettchristine.sublett@va.gov
Topeka/Leavenworth, KS
(Eastern Kansas)		589A5Sonia Scottreedsonia.scottreed@va.gov
Kansas City, MO589Marcus Rhodesmarcus.rhodes@va.gov
Wichita, KS589A7Crystal Profitcrystal.profit@va.gov
Marion, IL657A5Allison Shoemakerallison.shoemaker@va.gov 
Poplar Bluff, MO657A4Jessica Starksjessica.starks@va.gov
St. Louis, MO
(St. Louis/Jefferson Barracks)		657Paula Swopepaula.swope@va.gov

VISN 16: South Central VA Healthcare Network (AR, LA, MS, & Houston, TX)

StationStation#ContactContact Email
Alexandria, LA502Melody Craigmelody.craig@va.gov
Central Arkansas, AR598Stacy Fordstacy.ford@va.gov
Jackson, MS586Katrina Williamskatrina.williams2@va.gov
Biloxi, MS520Mary Spraguemary.sprague@va.gov
Tiffany Martintiffany.martin3@va.gov
Shreveport, LA667William Wisewilliam.wise2@va.gov
Kenda Watsonkenda.watson@va.gov
Alicia Sicesalicia.sices@va.gov
New Orleans, LA629Tymeicka Martintymeicka.martin@va.gov
Fayetteville, AR564Sheri Jacksonsheri.jackson@va.gov
Lindsey Ellislindsey.ellis2@va.gov
Houston, TX580Krystal Ingramkrystal.ingram@va.gov

VISN 17: VA Heart of Texas Health Care Network

StationStation#ContactContact Email
Amarillo, TX504Warren Frazierwarren.frazier@va.gov
Christina Felandchristina.feland@va.gov
El Paso, TX756Melissa Portillomelissa.portillo@va.gov
Harlingen, TX
(Texas Valley Coastal Bend)		740Melisha Murraymelisha.murray@va.gov
Juan Delatorrejuan.delatorre3@va.gov
Timothy Riveratimothy.rivera@va.gov
Temple/Waco, TX
(Central Texas)		674Jamecca Taylorjamecca.taylor@va.gov
Janette Hauserjanette.hauser@va.gov
Celesta Martincelesta.martin@va.gov
Jelisa Norsworthyjelisa.norsworthy2@va.gov
Stephanie Singletonstephanie.singleton@va.gov
Dallas/Bonham, TX
(North Texas)		549Debra Baileydebra.bailey@va.gov
San Antonio/Kerrville, TX
(South Texas)		671Karen Campkaren.camp@va.gov
Big Spring, TX (West Texas)519Angela Goetzangela.goetz@va.gov
Tammy Waidtammy.waid@va.gov

VISN 19: Rocky Mountain Network (CO, OK, MT, WY)

StationStation#ContactContact Email
Cheyenne, WY442Amy Cottonamy.cotton@va.gov
Niqole Roseniqole.rose@va.gov
Grand Junction, CO575Steven Olivasteven.oliva@va.gov
Shannon Ferdarkoshannon.ferdarko@va.gov
Muskogee, OK623Amy Gorman, RNamy.gorman@va.gov
Michael Pitezelmichael.pitezel@va.gov
Lauren Fleetwoodlauren.fleetwood@va.gov
Oklahoma City, OK635Andrea Adamsandrea.adams2@va.gov
Martha Tichenormartha.tichenor@va.gov
Salt Lake City, UT660Brian Starksbrian.starks@va.gov
Brittany Duford-Hutchinsonbrittany.duford-hutchinson@va.gov
Sheridan, WY666Jeffrey Barringtonjeffrey.barrington@va.gov
Jackie Lewisjackie.lewis4@va.gov
Denver, CO
(Eastern Colorado)		554Rachel Kristichrachel.kristich@va.gov
Ft Harrison, MT436Alicia Buchananalicia.buchanan@va.gov
Traci Pavolinitraci.pavolini@va.gov
Kiersten Taylorkiersten.taylor@va.gov

VISN 20: Northwest Network (AK, ID, OR, WA)

StationStation#ContactContact Email
Boise, ID531Rebecca Coombsrebecca.coombs2@va.gov
Portland, OR648Allyna Whiteallyna.white@va.gov
Roseburg, OR653Heidi Thompsonheidi.thompson@va.gov
Spokane, WA668Jan Pennockjan.pennock@va.gov
Puget Sound, WA663Matthew Neuzilmatthew.neuzil@va.gov
Kenneth Nylandkenneth.nyland@va.gov
Walla Walla, WA687Melissa Stackmelissa.stack@va.gov
White City, OR692Enjolie Suttonenjolie.sutton@va.gov
Anchorage, AK463Julie Reloza-Keatingjulie.reloza-keating@va.gov

VISN 21: Sierra Pacific Network (Northern CA, HI, NV)

StationStation#ContactContact Email
Fresno, CA570Nancy Gomeznancy.gomez@va.gov
Bryan Joynerbryan.joyner@va.gov
Honolulu, HI459Brittani Nakaokabrittani.nakaoka@va.gov
Reno, NV654Brittani Nakaokabrittani.nakaoka@va.gov
San Francisco, CA662Patrick Rosenthalpatrick.rosenthal@va.gov
Mather, CA
(Northern California)		612Kristin Harveykristin.harvey@va.gov
Palo Alto, CA640Thu Doanthu.doan2@va.gov
North Las Vegas, NV593Lisa D. Carterlisa.carter3@va.gov

VISN 22: Desert Pacific Healthcare Network (AZ, Southern CA, NM)

StationStation#ContactContact Email
Loma Linda, CA605Shadae Haynesshadae.haynes@va.gov
Long Beach, CA600Lorena Madrigallorena.madrigal@va.gov
Nivia Prattnivia.pratt@va.gov
Albuquerque, NM501Bradford Ferranbradford.ferran@va.gov
Prescott, AZ
(Northern Arizona)		649Paul Collierpaul.collier3@va.gov
Phoenix, AZ644Rhonda Bentleyrhonda.bentley@va.gov
San Diego, CA664Jeffrey Nilesjeffrey.niles@va.gov
Tucson, AZ
(Southern Arizona)		678Justine Jenkinsjustine.jenkins@va.gov
Jolene Kirkleyjolene.kirkley@va.gov
Francisco Martinezfrancisco.martinez@va.gov
Briana Averillbriana.averill@va.gov
Los Angeles, CA691Kimble Bullardkimble.bullard@va.gov

VISN 23: VA Midwest Health Care Network (IA, MN, NE, ND, SD)

StationStation#ContactContact Email
Fargo, ND437Dustin Holzworthdustin.holzworth@va.gov
Kari Rosskari.ross@va.gov
Melanie Kalvodamelanie.kalvoda@va.gov
Des Moines, IA
(Central Iowa)		636A6Kimberly J. Hammerkimberly.hammer3@va.gov 
Jenna Weldonjenna.weldon@va.gov
Iowa City, IA636A8Savanah Lakosesavanah.lakose@va.gov
Hailie Whaleyhailie.whaley@va.gov
Minneapolis, MN618Sabrina MacFarlanesabrina.macfarlane@va.gov
Omaha, NE636Christopher Banks, Jr.christopher.banksjr@va.gov
Heather Battheather.batt1@va.gov
Amber Spitzeramber.spitzer@va.gov
Sioux Falls, SD438Jonathan Leffringjohnathan.leffring@va.gov
Carrie Hallcarrie.hall2@va.gov
St. Cloud, MN656Kelsey Krotzerkelsey.krotzer@va.gov
Rachel Bradshawrachel.bradshaw@va.gov
Black Hills, SD568Theresa Prozellertheresa.prozeller@va.gov
Diane Schrammdiane.schramm@va.gov
Beth Huntbeth.hunt@va.gov
Laura Burdicklaura.burdick1@va.gov

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