Veteran Crisis LineGive Us Feedback
VA | AI

Trustworthy AI

AI instituted in a responsible manner has enormous potential to benefit our nation’s Veterans and health care systems across the United States

The Department of Veterans Affairs (VA) has the largest integrated healthcare system in the country. VA is responsible for vast amounts of data, including the largest genomic knowledge base in the world linked to health care information. In addition, VA trains the largest number of nurses and doctors in the United States.

VA is committed to creating and implementing a unified trustworthy AI framework based on the highest federal standards to promote Veteran trust in AI-delivered health care and benefits services.

VA’s mission is to provide high-quality and trustworthy care and services to Veterans

Approved for agency-wide use in July 2023, VA’s Trustworthy AI Framework is based on six important principles:

Purposeful, Effective and Safe, Secure and Private, Fair and Equitable, Transparent and Explainable, Accountable and Monitored

AI implemented in a responsible manner has enormous potential to benefit our nation’s Veterans by improving patient care and the trust Veterans have in the services they receive.

 

All use of AI at VA adheres to requirements set by the federal government:

VA is committed to upholding the high standards of trustworthy AI set by the federal government and continues to contribute to various orders and guidelines published by the White House.

For example, the White House AI Bill of Rights addresses core protections to which all Americans are entitled. VA strictly follows this benchmark to protect patient rights and support health care providers.

The White House AI Bill of Rights provides five pillars to guide the design, development and use of AI to ensure the rights of the American public are protected. The five pillars aim to counteract preexisting biases and inequalities in current systems. To further protect Veterans and support their health care, the VA has instituted a Principle-Based Ethics Framework for Access to and Use of Veteran Data. This policy ensures ethics and privacy standards for Veterans that provide additional protection, beyond what is offered in traditional privacy practices.

Learn More About the White House AI Bill of Rights Fact Sheet.

Learn more about how VA has included Trustworthy AI in the VA AI Strategy

Learn more

Your feedback matters

Is this website or content helpful? Please let us know. This is anonymous and not stored. Please do not provide personal information — it will not be acted upon. Use Ask VA for questions related to services and benefits. If you or someone you know is in crisis, do not use this form, but connect with the Veterans Crisis Line — Call 988 and press 1 or visit VeteransCrisisLine.net.

We’re here anytime, day or night - 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.

Get more resources at VeteransCrisisLine.net.