Growing up in a small town in Kansas, Christina learned early on that what matters most is authenticity, hard work, and knowing yourself. As she says, “In this job, you cannot be fake; you have to be authentic. People will gravitate to you because you are honest.” Christina continues to apply these traits every day in her role as a Business Relationship Manager for the OIT Account Management Office (AMO) in the Veterans Experience Services (VES) account group.

VES advocates for the Veterans Experience Office (VEO) and works to capture and analyze the voices of Veterans, their families, caregivers, and survivors; build and deliver tangible customer experience tools and products across the VA, deliver easy and effective Veteran experiences through all communication channels; and connect VA and local public or private services in a coordinated support network for Veterans, their families, caregivers, and survivors.