Protecting Veteran Privacy

Identity Theft Helpline 1-855-578-5492, Monday–Friday, 8:00 a.m. – 8:00 p.m. ET

Steps to Report a Privacy Complaint

Information about how you can report suspected VA privacy violations to your VACO, VHA, VBA and NCA Privacy Officer.

Report Identity Theft

Information about how Veterans can report suspected identity theft and healthcare and benefits fraud.

Find Privacy Impact Assessments

Up-to-date privacy risk assessments of VA technology, systems, and programs.

Find a System of Records Notice

An up-to-date list of published VA Privacy Act Systems of Records, including those prior to 1995.

Make a Privacy Act Request

Request access or changes to VA records that contain your personal information.

Find a Computer Matching Agreement

Up-to-date listing of all VA computer matching agreements posted in the Federal Register.

Submit a FOIA Request

Request non-personal VA records. To request personal records, make a Privacy Act Request.

VA Policies on Privacy

Up-to-date listing of VA Privacy Policies, Procedures, and Regulations.

Public VA Reports on Privacy

Latest VA privacy reports to Congress and the Office of Management and Budget (OMB).

Privacy Act Exemptions and Rules

Up-to-date list of VA exemptions to Privacy Act requirements.

Events and Fact Sheets

On-demand event videos and resource guides; VA Privacy fact sheets for downloading.

Frequently Asked Questions

Answers to Veteran’s questions about their personal sensitive data stored at VA.

Recent News and Events

  • Graphic depicting to beware claims predators. You do not have to pay anyone to receive your benefits.

    Beware: Claims Predators Want to Prey on Your Benefits

    Claims predators take advantage of Veterans and their beneficiaries by using high-pressure tactics, sharing misleading information, and making false promises to convince Veterans to sign up for their services. Here’s how to spot them.

  • Slam the Scam: Phone Held in Hand with Message Alert

    VA Recognizes National Slam the Scam Day

    As part of our ongoing commitment to the digital well-being of our Veterans, Digital VA is pleased to present “National Slam the Scam Day”. A call to action for both individuals and communities. Veterans are often targeted by scammers due to a steady source of income, access to benefits, and a trusting nature.  It is the VA’s job to equip Veterans with resources to protect themselves.

  • A credit card information being typed and sent in a text message

    Digital Defense: Empowering Veterans Against Smishing Threats

    In an era where technology plays a crucial role in our lives, it is essential to equip Veterans with the knowledge and tools to navigate the digital landscape safely.

  • Senior Agency Official for Privacy: Mr. Kurt DelBene

  • For more information about VA Privacy Policies, call VA Privacy Service at 202-273-5070,
    Monday through Friday 8:00 a.m. – 4:30 p.m. ET

  • Contact VA Privacy Service at privacyservice@va.gov