Protecting Veteran Privacy

Identity Theft Helpline 1-855-578-5492, Monday–Friday, 8:00 a.m. – 8:00 p.m. ET

Steps to Report a Privacy Complaint

Information about how you can report suspected VA privacy violations to your VACO, VHA, VBA and NCA Privacy Officer.

Report Identity Theft

Information about how Veterans can report suspected identity theft and benefits fraud.

Find Privacy Impact Assessments

Up-to-date privacy risk assessments of VA technology, systems, and programs.

Find a System of Records Notice

An up-to-date list of published VA Privacy Act Systems of Records, including those prior to 1995.

Make a Privacy Act Request

Request access or changes to VA records that contain your personal information.

Find a Computer Matching Agreement

Up-to-date listing of all VA computer matching agreements posted in the Federal Register.

Submit a FOIA Request

Request non-personal VA records. To request personal records, make a Privacy Act Request.

VA Policies on Privacy

Up-to-date listing of VA Privacy Policies, Procedures, and Regulations.

Public VA Reports on Privacy

Latest VA privacy reports to Congress and the Office of Management and Budget (OMB).

Privacy Act Exemptions and Rules

Up-to-date list of VA exemptions to Privacy Act requirements.

Events and Fact Sheets

On-demand event videos and resource guides; VA Privacy fact sheets for downloading.

Frequently Asked Questions

Answers to Veteran’s questions about their personal sensitive data stored at VA.

Recent News and Events

  • PACT Act and Privacy

    In case you missed it: Webinar to avoid PACT Act scams and identity theft! Veterans are prime targets of scams and identify theft, so VA’s Privacy Service hosted the Feb. 1 webinar to help you understand how to safeguard your benefits and other finances from scammers.

  • Limiting use of Social Security Numbers through mail

    Sending Veteran or other individuals’ Social Security Numbers through the mail is either eliminated or reduced, thanks to a final rule released and being implemented by VA.

  • Social Media, the Safe Way

    Social media is essential in linking us with friends, family, and people from all over the globe to communicate instantly. But learning about and following online safety tips is crucial to managing our online presence and staying safe.

  • Senior Agency Official for Privacy: Mr. Kurt DelBene

  • For more information about VA Privacy Policies, call VA Privacy Service at 202-273-5070,
    Monday through Friday 8:00 a.m. – 4:30 p.m. ET

  • Contact VA Privacy Service at privacyservice@va.gov