Information and Technology


The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

We thrive on diversity. We recruit, develop, and sustain a 16,000+ team of employees and contractors who use their talents and backgrounds to deliver technologies and services that improve the Veteran experience. With Fortune 500 executives, lifelong public servants, government leaders, and service members transitioning out of the military — we have built a team whose primary motivation is to serve. That motivation drives each of us to identify areas for improvement, become change agents, and transform OIT into a lean, agile, Veteran-focused enterprise.

Core Values

  • TRANSPARENCY: We share our successes and our failures. We tell it like it is, instead of qualifying or glossing over the truth.
  • ACCOUNTABILITY: We own the issues within our environment and our organization, and we hold ourselves accountable to take steps to improve them while transparently sharing our progress along the way.
  • INNOVATION: We ask, “Why not?” and “What if?” We look at our environment and our Veterans’ needs and find opportunities to change things for the better.
  • TEAMWORK: We work for the success of the team, not the glory of the moment. We focus on outcomes. We ask ourselves, “Is this in the best interest of the Veteran?”