Human Resources and Administration/Operations, Security, and Preparedness

The Office of Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) provides critical mission support for VA Administrations and Staff Offices through a diverse portfolio of programs that include policy, governance, oversight and some direct operations work.

HRA/OSP develops policy, guidance, oversight and technical assistance in the areas of human capital management and information services, law enforcement and physical security, workforce development and training, labor relations and bargaining, national security and emergency preparedness, workforce planning and position management, personnel security and suitability, and Equal Employment Opportunity (EEO), diversity, equity and inclusion.

HRA/OSP also provides direct operational support by managing human resources services for VA senior executives, providing basic and sustainment training for all VA police officers, providing background investigations and adjudications for VA employees and contractors, issuing personal identity verification badges and coordinating support services for VA Central Office (VACO) facilities.

Cassandra M. Law

Assistant Secretary, Human Resources and Administration/Operations, Security, and Preparedness


The mission of the Office of Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) is to lead the development and oversight of human capital strategies, policies and practices while managing the Department’s preparedness, law enforcement and security capabilities to cultivate an engaged, skilled and resilient workforce. HRA/OSP also coordinates VA’s “Fourth Mission” supporting national efforts to prepare for, respond to and recover from disasters and acts of terrorism.


  • Equal Employment Opportunity, diversity, equity and inclusion policy and programs; prevention and resolution of workplace disputes.
  • Centralized management of VA’s national security, preparedness and continuity portfolios.
  • Labor management relations policy and guidance.
  • Law enforcement and physical security training, policy and oversight.
  • Occupational safety and health policy and oversight.
  • Personnel security and suitability policy and oversight.
  • VACO campus support services (e.g., facilities, transportation, space, etc.).
  • Human capital management policies and strategy to support critical business goals.
  • Centralized life cycle management of VA Senior Executives.
  • Leadership and talent development policy and oversight.
  • Policy and support for support for Veteran and military spouse recruitment and retention.