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VISN 06

Veterans Health Administration

Veterans Integrated Service Network 6 (VISN 6), also known as the VA Mid-Atlantic Health Care Network is one of the fastest-growing VA Health Care Networks in the nation, serving Veterans in the majority of Virginia and all of North Carolina. The network has 53 sites of care, including seven VA Medical Centers and 41 associated Community-Based Outpatient Clinics (CBOCs), five Health Care Centers (HCCs), one HCC in construction three large outpatient clinics in construction or design, and two free-standing dialysis clinics. Our total enrollment now stands at more than 584,000 across our seven health care systems. The Network’s Veteran patient trust score has surpassed 90 percent.

3518 Westgate Drive

Durham

NC

27707

919-956-5541

VISN 6 service area map. Shows portions of Virginia and all of North Carolina.
Facility Name State Status Code Additional Info
Brier Creek VA Clinic North Carolina NOTICE This location DOES NOT offer COVID-19 vaccines.
Charles George Department of Veterans Affairs Medical Center North Carolina LIMITED As of October 11, 2024, Asheville VA Medical Center has partial power restoration. Essential services, pharmacy, and emergency care are available. Appointments for-high acuity patients will continue to be prioritized. If your appointment is impacted, you will be notified via text and phone.
Charlotte Vet Center North Carolina LIMITED We're currently conducting all regularly scheduled appointments virtually. Please contact us by phone or online. If you need to speak with someone confidentially, please call us anytime day or night at 877-927-8387.
Fayetteville, NC Vet Center North Carolina CLOSED We've closed our Vet Center at this time, due to weather-related issues. We're conducting all appointments virtually. Please contact us by phone or online. If you need to speak with someone confidentially, please call us anytime 24/7 at 877-927-8387.

VISN 06 Highlights

  • VISN 6 HEADQUARTERS’ PURPOSE STATEMENT:

    To promote and elevate Veteran-centric, value-added, high-quality health care services through our integrated health network across North Carolina and Virginia.

    Our objective is to support VA Health Care facilities’ provision of Veteran health service by supporting, coaching, integrating resources and operations, and assessing performance throughout the network.

     

     

  • IMPACT Report for 2023-24

    We are delighted to present the 2023/2024 Impact Report for VISN 6, which highlights the impressive progress we have made in advancing healthcare initiatives for Veterans in our region. We are incredibly grateful for your unwavering commitment to the well-being of our Veterans, which has been crucial in achieving significant milestones and positively impacting the lives of those we serve.

     

  • Services and Resources

    Veteran Benefits Hotline

    1-800-827-1000

    www.va.gov

    www.choose.va.gov

    Health Benefits Hotline

    1-877-222-VETS (8387)

    www.va.gov/health-care

    Caregiver Support Program

    1-855-260-3274

    www.caregiver.va.gov

    Center for Minority Veterans

    1-202-461-6191 0r 1-800-698-2411

    www.va.gov/centerforminorityveterans

    Military Exposures

    (Agent Orange, Gulf War Illnesses, etc.)

    1-877-222-8387

    www.publichealth.va.gov/exposures

    Mobile Health Apps

    www.mobile.va.gov

    MyVA411 Information Line, 24/7

    1-800-MyVA411 (1-800-698-2411)

    Ask VA (AVA) ask.va.gov

    If you have questions about your health care, you can also contact your healthcare team or local Patient Advocate Office.

    Community Care

    (includes Urgent Care and Emergency Care)

    www.va.gov/COMMUNITYCARE/programs/veterans

    Facility and Urgent Care locator

    www.va.gov/find-locations

    National Center for Health Promotion and Disease Prevention

    www.prevention.va.gov

    National Center for Patient Safety

    www.patientsafety.va.gov

    Hearing impaired (TTY)

    Dial 711

    Access and Quality in VA Healthcare

    www.accesstocare.va.gov

    Burials and Memorials

    1-800-827-1000

    www.va.gov/burials-memorials

    Homeless Programs

    1-877-424-3838

    www.va.gov/homeless

    LGBTQ+ Health Program

    www.patientcare.va.gov/LGBT/

    National Center for Posttraumatic Stress Disorder (PTSD)

    Call your VA or dial 988 then Press 1

    www.ptsd.va.gov

    Mental Health

    www.mentalhealth.va.gov

    MyHealtheVet

    www.myhealth.va.gov

    1-877-327-0022

    Veterans Crisis Line

    Dial 988,  then Press 1

    Text 838255

    www.veteranscrisisline.net

    Veterans Health Library

    Veteranshealthlibrary.va.gov

    Women Veterans Health Care

    Call or text: 1-855-829-6636

    www.womenshealth.va.gov

    Veterans Experience Office

    www.department.va.gov/veterans-experience

    Virus Protection (Flu, COVID-119, etc.)

    www.publichealth.va.gov

    Traveling Veteran Coordinator

    www.va.gov/health-care/about-va-health-benefits/where-you-go-for-care

    Contact your PACT or local VAMC

    Office of Survivors Assistance

    1-800-827-1000

    www.va.gov/survivors

    Whole Health

    www.va.gov/wholehealth

    If a number is not listed, call 1-800-827-1000 or 1-877-222-8387.

     

  • Women Veterans

    VISN 6 Women’s Health

    Welcome to the VISN 6 Women’s Health Program! We want to ensure that all women Veterans within our geographic region receive equitable, high-quality, and comprehensive health care services in a sensitive and safe environment.

    Women Veteran Services at VA Medical Centers in VISN 6

    Visit the Websites Below

    For an overview of the healthcare services provided to Women Veterans, please select one of the links below:

    Comprehensive Primary Care 

    Cancer Screenings

    Military Exposure

    Where can I find more information and resources on health and wellness?

    The Center for Women Veterans Call Center is your Guide to Women’s Health

    If you have questions or can’t find what you’re looking for, you can call, text, or chat online with the Women Veterans Call Center (WVCC) at 855-829-6636to get help and find available resources and services in your area.

    WVCC representatives are available Monday through Friday, 8:00 a.m. to 10:00 p.m. ET, and Saturday, 8:00 a.m. to 6:30 p.m. ET.

  • Access and Quality of Care

    Quality

    The  VISN 6 Office of Quality works to ensure that every aspect of the Veteran’s experience with VHA healthcare at the VISN is high-quality, outstanding, and seamless. The VISN 6 Quality Manager provides oversight of the functional areas that support the totality of the Veteran’s experience.

    On the Access to Care site you can explore many types of health care information that are helpful for Veterans, caregivers and the public. You can find information on: Appointment wait times and availability by specialty; Quality data on how VA medical centers and nursing homes are meeting quality standards; How satisfied Veterans are with health care at VA medical centers; Other health care information that may be useful such as VA’s COVID-19 data. Check out the links below for facilities in VISN 6:

    Charles George VA Medical Center (Asheville) Quality

    Durham VA Health Care System Quality

    Fayetteville VA Coastal Healthcare System Quality

    Hampton VA Health Care System Quality

    Central Virginia VA Health Care System (Richmond) Quality

    Salem VA Health Care System Quality

    W.G. “Bill” Hefner VA Medical Center (Salisbury VA Health Care System) Quality

  • Community Care, Care Giver Support, PACT Act

    Community Referral Coordination

    Our referral process aims to focus on sharing your health care options to put you in control of where, when and how you receive care. For the best and most comprehensive information on Veteran Community Care, visit this web site

     

    Caregiver Services

    VA offers a number of services for support that’s right for you. Whether you and the Veteran you care for could use some help at home or you just need someone to listen, we’re here to support you. Follow the link to learn more about the variety of services available to Family Caregivers.

     Program of Comprehensive Assistance for Family Caregivers Services for Family Caregivers of Veterans

    Expansion rolls out in two phases beginning with eligible Veterans who served on or before May 7, 1975, and phase two, beginning October 1, 2022, will include eligible Veterans who served between May 7, 1975, and September 11, 2001.

    For more information use these links to contact a team in North Carolina or Virginia

     

    PACT Act Eligibility

    We want to bring as many Veterans as possible into our care, because VA is proven to be the best, most affordable health care in America for Veterans.

    That’s why we’re making three new groups of Veterans eligible for VA healthcare years earlier than called for by the PACT Act:

    Veterans who were exposed to toxins or other hazards during military service.

    Veterans who were assigned to certain duty stations in Southwest Asia or parts of Africa; and

    Veterans who deployed in support of certain operations after 9/11.

    BOTTOM LINE: ALL VETERANS EXPOSED TO TOXINS AND OTHER HAZARDS – AT HOME OR ABROAD – ARE ELIGIBLE TO ENROLL IN VA CARE BEGINNING MARCH 5.

    It’s quick and easy to enroll.

    Even if you don’t think you need this care today, you might need it tomorrow, or the next day, or 30 years from now. All you have to do is enroll, then you have access for life.

    So don’t miss this opportunity: better, more affordable health care is waiting for you.

    Go to VA.gov/PACT and get it.

    FOUR WAYS TO ENROLL:

    Apply Online: https://www.va.gov/health-care/apply/application/introduction

    Apply by phone: Call our toll-free hotline at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.

    Apply by mail: Fill out an Application for Health Benefits (VA Form 10-10EZ).

           Get VA Form 10-10EZ to download

    Send your completed application here:

    Health Eligibility Center

    2957 Clairmont Rd., Suite 200

    Atlanta, GA 30329

    Apply in person: Fill out an Application for Health Benefits (VA Form 10-10EZ).

    Get VA Form 10-10EZ to download

    You or someone acting as your power of attorney must sign and date the form. And:

    Go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits (VA Form 10-10EZ) with you.

     

Points of Contact

  • Public Affairs

    Should you have questions bout this site, VHA Operations, Congressional Concerns or outreach, please contact us through the Office of Strategic Communication: Director, Tara Ricks-Edger or Steve Wilkins, Deputy (Congressional Liaison, Outreach, stephen.wilkins2@va.gov)

    Tara Ricks-Edger, MA, Comm
    Dir. Strategic Communications | VISN 6

    tara.ricks@va.gov(919) 956-5541
    Mid-Atlantic Health Care Network (VISN 6)
    3518 Westgate Drive, Ste. 200
    Durham, NC 27707

  • Contracting

    Please reach out for information on doing business with VISN 6 and VA

    Leah Trossen
    Small Business Liaison (Interim), Network Contracting 06

    leah.trossen@va.gov(757) 722-9961 ext. 3114PathFinder

Our Leadership

  • Paul S. Crews, MPH, FACHE

    VISN 6 Network Director, VA Mid-Atlantic Health Care Network

     Paul S. Crews, MPH, FACHE
  • James M. Goff, Jr., M.D.

    Chief Medical Officer, VISN 6

     James M. Goff, Jr., M.D.
  • Jonathan Benoit

    Deputy Network Director, VISN 6

    Jonathan Benoit
  • Lisa Shear

    Chief Nursing Officer, VISN 6

    Lisa Shear
  • Dana Ballard

    Quality Management Officer, VISN 6

    Dana Ballard
  • Mary Parker, PharmD, FASHP, FCCP, FNCAP

    Deputy Chief Medical Officer

    Mary Parker, PharmD, FASHP, FCCP, FNCAP

Connect to VA care

When you can't see a VA health care provider in person, here are some ways to connect to VA virtually — by text, chat, secure messaging, online, over the phone, and using apps. Explore each option and decide which is best for you.

Your feedback matters

Is this website or content helpful? Please let us know. This is anonymous and not stored. Please do not provide personal information — it will not be acted upon. Use Ask VA for questions related to services and benefits. If you or someone you know is in crisis, do not use this form, but connect with the Veterans Crisis Line — Call 988 and press 1 or visit VeteransCrisisLine.net.

We’re here anytime, day or night - 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.

Get more resources at VeteransCrisisLine.net.