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Facility Name State Status Code Additional Info
Rapid City VA Clinic South Dakota NOTICE WE'VE MOVED! OUR NEW ADDRESS IS: 2165 PROMISE RD. RAPID CITY, SD. 57701.
St. Cloud Vet Center Outstation Minnesota LIMITED Open Monday through Friday 8:00 am to 4:30 pm by appointment only. Call 763-503-2220 to inquire about services and or have questions.
St. Paul Vet Center Minnesota NOTICE The St. Paul Vet Center has been relocated to 6636 Cedar Ave S, Suite 200, Richfield, MN until further notice. Telephone: (612) 243-7920 Fax: (612) 869-3518

VA Medical Centers within VISN 23

Points of Contact

  • VA Health Connect

    Connect with VA health care providers and support staff 24 hours a day, 7 days a week, 365 days a year. Make or cancel appointments, speak to a nurse, refill your medications, or have a virtual medical appointment.

  • Veterans Benefit Administration

    Veterans benefits help Veterans and their families buy homes, earn degrees, start careers, stay healthy, and more.

News Release

FOR IMMEDIATE RELEASE
January 10th, 2025

VA’s Veteran Health Administration notifying Veterans whose personal information may have been compromised

Veterans Integrated Services Network 23 — The U.S Department of Veterans Affairs’ Veterans Health Administration is sending letters to 1838 Veterans notifying them of the potential disclosure of limited information that may have been sent to another VA patient. No social security numbers or other identifying information other than name were divulged, when Xerox Corp., under contract to VA, experienced a printing error in November.

The appointment notification postcards were generated by an application that converts information in a patient’s electronic health record to an easy-to read format, then prints, seals, and mails the postcards. On Nov. 18th, the application printed postcards addressed to patients that contained appointment scheduling and reminders for other patients. This was due to a misalignment, or improper match, of the content with the name and address of the appointment postcard recipient. This error was not discovered until Nov.26.

Corrected appointment postcards were mailed to all affected patients on Dec. 4, and VA is reviewing the quality control processes with the contractor. Additionally, all VA patients who were affected will receive a letter notifying them of this incident.

Veterans who receive health care at the facilities within the VISNs 15 and 23 who have questions or concerns about whether their personal information may have been involved can call 1-877-619-0106 toll free between the hours of 8 a.m. – 4:30 p.m., Monday through Friday.

U.S. Department of Veterans Affairs
Office of Public Affairs
Media Relations
Washington, DC 20420
(202) 461-7600
www.va.gov

Our Leadership

  • Robert McDivitt, FACHE

    VISN 23 Network Director

    Robert McDivitt, FACHE
  • Jason Petti, M.S./H.S.A., VHA-CM

    Deputy Network Director

    Jason Petti, M.S./H.S.A., VHA-CM
  • Larry Brown, MD, FACP, FAAP

    VISN 23 Chief Medical Officer

    Larry Brown, MD, FACP, FAAP
  • Mary Kanak, PhD, RN

    VISN 23 Chief Nursing Officer

    Mary Kanak, PhD, RN
  • Michelle Fleming DNP, MA, RN, CPHQ, CENP

    VISN 23 Quality Management Officer

    Michelle Fleming DNP, MA, RN, CPHQ, CENP
  • Chris Stomberg

    VISN 23 Chief Financial Officer

    Chris Stomberg
  • Thomas Johnson MA-HRIR, MPA

    VISN 23 Chief Human Resources Officer

    Thomas Johnson MA-HRIR, MPA

Connect to VA care

When you can't see a VA health care provider in person, here are some ways to connect to VA virtually — by text, chat, secure messaging, online, over the phone, and using apps. Explore each option and decide which is best for you.

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