Charles Tapp II was appointed as the Chief Financial Officer at the Veterans Benefits Administration (VBA) on April 28, 2019. As a key member of VBA’s Senior Leadership team, Charles provides expert advice and counsel in all financial management matters related to the $122 billion budget. The budget supports operations for more than 23,800 employees focused on providing benefits and services to Veterans, Servicemembers, and their families in a way that honors their service to the Nation. He leads a team of over 160 employees and is responsible for providing executive oversight and direction of VBA’s budget, finance, accounting, and benefits protection and remediation operations.
Prior to returning to the Office of Financial Management, he served as the Deputy Executive Director of Operations in Compensation Service. He was responsible for leading 140 employees focused to training, quality, and business management in support of nearly 14,100 employees dedicated to processing disability compensation claims across VBA’s 56 Regional Offices.
Before joining VBA in 2013, Charles spent seven years as a management consultant with Booz Allen Hamilton, where he led several teams responsible for delivering statistical, operations research, risk, and cost analysis support to clients in the Joint Staff, Air Force, Marine Corps, Coast Guard and NASA markets.
From 1996-2006, Charles served as a career Financial Management Officer in the US Air Force. During his 10-year tenure, he developed innovative solutions for senior Air Force leaders in budget execution, cost analysis, and financial services at the Wing, Major Command, and Field Operating Agency levels, and deployed in support of Operations Southern Watch and Iraqi Freedom.