Mary Glenn was appointed Executive Director of the Medical Disability Examination Office (MDEO) on February 10, 2025. She directs the worldwide disability compensation examination program and is responsible for helping Veterans complete timely and accurate examinations to support adjudication of their disability claims for service-connected disabilities. Mary oversees all contract services and ensures that program contractors/vendors comply with policies, procedures, and directives for increased disability exam capacity, quality, and timeliness.
She also establishes policies, processes, objectives, and procedures, develops financial plans, and performs organizational and other special studies necessary for successful operations.
Prior to her appointment as the Executive Director of MDEO, Mary served as the Deputy Executive Director of MDEO, overseeing the contract examination staff and the implementation and performance of the disability examination contracts and ancillary contracts totaling $6.8 billion. Mary supervised personnel and led working groups and initiatives inside and outside VA.
Mary previously served as the Acting Deputy Director of Operations for Compensation Service. In this position, she was responsible for developing and implementing policies and procedures related to the administration of VA disability and death compensation programs. As a result of these claims, VA issued over $60 billion in benefits to nearly 4 million Veterans and their dependents. In addition, she provided oversight to the Quality Assurance Center in Nashville, Tennessee, ensuring the accuracy and consistency of the claims process by the Veterans Benefits Administration.
Mary has also served in several leadership roles at multiple VA regional offices. She has served as Acting Director of the Boston, Houston, San Juan ROs, as well as the Appeals Management Center, proving herself instrumental in the administration of compensation, pension, home loan guaranty, and vocational rehabilitation and employment programs.