Teri McClelland

In January 2022, Teri L. McClelland was appointed to serve as the Deputy Chief of Staff, Operations, Veterans Benefits Administration. In this position, she serves as a deputy to the Chief of Staff and as an advisor to the Under Secretary for Benefits (USB) and the Principal Deputy Under Secretary for Benefits on the development and implementation of VBA and departmentwide policies, programs, and internal management and operations of VBA. She initiates, oversees, and conducts special and confidential studies and prepares authoritative recommendations for changes in broad Administration policies and operations. Prior to this detail, she was the Executive Management Officer to the USB. In this position she was a trusted advisor and assisted with strategic planning advice in the implementation of all policies, practices, management, and operational approaches of VBA.

Teri has served in VA for more than 17 years in various positions within VBA and at the Department level. She has extensive experience in claims development and adjudication, policy analysis, inter- and intra-agency collaboration, resource, and contract management. Prior to joining VA, she served in the United States Marine Corps as a Staff Non-Commissioned Officer where she worked as Communications Systems Chief and an Instructor for the Ground Combat Department of the Marine Aviation Weapons and Tactics Squadron One, Yuma, AZ. Following military service, she completed her Masters in Business Administration.

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