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Department of Veterans Affairs

VA Policy About Us Page

About Us

Human Resources Administration, Enterprise Policy Management Office (EPMO) Mission, Vision, and Values

To maintain a standardized, transparent, and legally compliant framework for VA-wide policy issuance, ensuring all policies are current and meet legislative, usability, and style requirements.

To be the central hub for enterprise-wide policy excellence, fostering efficiency and trust. The EPMO strives for a future where:

  • Policy creation to publication is streamlined.
  • All policies are issued with clarity, accessibility, and cross-department consistency.
  • EPMO is recognized as the trusted partner across VA.

To remove unnecessary complexity and leverage technology to and deliver a seamless, user‑centered experience:

  • Streamline policies and publication processes.
  • Optimize policy publication to support advanced searches.
  • Use AI to assist in policy organization by categorizing information appropriately, fixing layouts, and creating easy-to-follow structures.
  • Use AI to assist policy teams draft and revise documents. This includes clarifying language, spotting outdated details, and suggesting revisions.

Accountability & Timeliness

Mandates recertification within five years and rapid compliance to legislative or operational changes.

Collaboration & Stewardship

Partners with Under/Assistant Secretaries, OGC, Staff Offices, and Executive Secretariat to co-create and manage quality policy.

Excellence & Continuous Improvement

Conducts audits, updates procedures, and refines processes in collaboration with stakeholders.

Integrity & Compliance

Adheres to legal, statutory, Section 508, Plain Writing, and Secretariat standards.

Transparency & Accessibility

Ensures policies are cataloged, linked, and easily discoverable via VA Publications.

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