Department of Veterans Affairs

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Detailed Claims Data

About the claims data

We want you to know how the Veterans Benefits Administration (VBA) is performing on behalf of our nation’s Veterans, their families, and their survivors. The data and status reports on this page are updated weekly and let you see our progress in processing Compensation, Pension, Education, and other Special Mission benefits. You can also download a spreadsheet to see the most recent weeks’ worth of performance data. More information is available in the weekly claims detail data listed below.

Veterans Affairs (VA) continues to provide more care, more benefits, and more services to more Veterans than ever before. Across the enterprise, VA has achieved record-breaking numbers in providing benefits and care. In 2024 alone, the VBA completed more than 2.5 million disability compensation and pension claims for Veterans, an all-time VA record that broke the previous year’s record by 27.0%. Our continued focus on claims processing fundamentals, such as expanded C&P examination capacity, digitization of federal records, and ensuring a robust hiring and onboarding process, contributed to the agency’s ability to meet these goals.

Click and choose the desired Monday Morning Workload Report

Status reports

The reports below contain data covering claims inventory, claims backlog, claims accuracy, and fully developed claims. VBA employees are completing more compensation claims than ever before, resulting in Veterans and survivors receiving over $173 billion in disability compensation and pension benefits in 2024.

Total number of pending claims

Disability claims inventory (claims received by VBA that require development and a decision by a claims processor).

Total claims backlogged

Disability claims inventory pending more than 125 days since initial receipt.

3-month issue based accuracy

Accuracy of individual medical issues presented within disability claims, based on a three-month rolling average.

12-mointh issued-based accuracy

Accuracy of individual medical issues presented within a disability claims, based on a twelve-month rolling average.

3-month claim based accuracy

Accuracy of whole disability claims (encompasses all presented individual medical issues), based on a three-month rolling average.

12-month claim based accuracy

Accuracy of whole disability claims (encompasses all presented individual medical issues), based on a twelve-month rolling average.

Average Days to Complete

Disability claims processed through VBA’s Fully Developed Claims Program.

During fiscal year 2015, VBA revised its quality assurance program to reflect industry-standard best practices in statistical sampling and estimation. VBA’s quality assurance program is designed to provide quality estimates within a 5% margin of error with a 95% confidence level for every 12 months of reviews. For more information on VBA’s quality assurance program and claim sampling methodology, please read: VBA accuracy sampling methodology.

Access the weekly reports below. Reports are in Excel. Free viewer software is available to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click “NO.”

Additional information has been published in the Monday Morning Workload Report (MMWR) beginning September 5th, 2016.  More information is available in the MMWR summary document.

Please submit any questions or comments to: PAI.VBACO@VA.GOV

Monday Morning Workload Reports

For more information

These reports are compiled by VBA’s Office of Performance Analysis and Integrity. Email questions or comments to VBAs Office of Field Operations, which manages regional offices. Review VBA’s Strategic Plan for more details on plans to eliminate the claims backlog.

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