Department of Veterans Affairs

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Performance Analysis and Integrity

Program overview

The Office of Performance Analysis and Integrity provides real-time status updates and other information on the claims and backlog inventory so you can track our performance in serving those who’ve served our nation.

Director

Elaine Saiz

Elaine Saiz

Executive Director, Performance, Analysis and Integrity

Elaine Saiz was appointed as the Executive Director of the Office of Performance Analysis and Integrity on April 25, 2022. She is responsible for the executive leadership in the development of comprehensive business intelligence, performance and outcome measurement related to the delivery of benefits and the transformation of business processes. She directs an organization that delivers integrated, outcome focused, business intelligence to support informed corporate-level decisions and workload forecasting.

VBA Reports

Status reports

Explore live updates, reports, and other information by selecting a topic below.

Characteristics of claims

Learn what’s behind the claims inventory–claims by Veteran era of service, the difference between original and supplemental claims, and more.

Monday Morning Workload Reports

Provides access to the latest data on claims inventories. Track how quickly we’re processing Compensation, Pension, and Education claims on a weekly basis with these regular performance reports.

Appeals Modernization Act Metrics Reports

The Veteran Appeals Improvement and Modernization Act provides Veterans, their families, and their survivors with increased choice in handling disagreements with VA’s decisions. You can read the law in full on Congress.gov.

Annual Benefits Reports

Get a full copy of our Annual Benefits Reports as well as the Annual Performance and Accountability Reports, which outline our performance targets, results, and strategy to achieve and maintain high-quality service for our nation’s Veterans, their families and survivors.

Attorney Fee Report

Understanding Attorney and Agent Fees in VA Claims Veterans have several options for getting help with their VA disability claims.

Contact information

Email questions or comments to VBA’s Office of Performance Analysis & Integrity.

Media should direct questions or comments to Office of Media Relations.

VBA Support: 1-800-827-1000

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.