Department of Veterans Affairs

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Detailed Claims Data

About the claims data

We want you to know how the Veterans Benefits Administration (VBA) is performing on behalf of our nation’s Veterans, their families, and their survivors. The data and status reports on this page are updated weekly and let you see our progress in processing Compensation, Pension, Education, and other Special Mission benefits. You can also download a spreadsheet to see the most recent weeks’ worth of performance data. More information is available in the weekly claims detail data listed below.

Veterans Affairs (VA) continues to provide more care, more benefits, and more services to more Veterans than ever before. Across the enterprise, VA has achieved record-breaking numbers in providing benefits and care. In 2024 alone, the VBA completed more than 2.5 million disability compensation and pension claims for Veterans, an all-time VA record that broke the previous year’s record by 27.0%. Our continued focus on claims processing fundamentals, such as expanded C&P examination capacity, digitization of federal records, and ensuring a robust hiring and onboarding process, contributed to the agency’s ability to meet these goals.

Click and choose the desired Monday Morning Workload Report

Status reports

The reports below contain data covering claims inventory, claims backlog, claims accuracy, and fully developed claims. VBA employees are completing more compensation claims than ever before, resulting in Veterans and survivors receiving over $173 billion in disability compensation and pension benefits in 2024.

Total number of pending claims

Includes rating bundle disability compensation and pension claims that have been received by VBA that normally require development and a decision by a VBA claims processor.

Total claims backlogged

A subset of the VBA Claims Inventory, the backlog number represents rating bundle claims that normally require a rating decision and have been pending for more than 125 days since receipt.

3-month issue based accuracy

Measures accuracy of individual medical issues contained within a Compensation claim, based on a three-month average.

12-mointh issued-based accuracy

Measures accuracy of individual medical issues contained within a Compensation claim, based on a twelve-month average.

3-month claim based accuracy

VBA’s national claim-level accuracy rate is determined by dividing the total number of cases that are error-free by the total number of cases reviewed from the prior three months.

12-month claim based accuracy

VBA’s national claim-level accuracy rate is determined by dividing the total number of cases that are error-free by the total number of cases reviewed from the prior twelve months.

Average Days to Complete

Veterans can use the Fully Developed Claim (FDC) process to fast-track their disability compensation claims.

During fiscal year 2015, VBA revised its quality assurance program to reflect industry-standard best practices in statistical sampling and estimation. VBA’s quality assurance program is designed to provide quality estimates within a 5% margin of error with a 95% confidence level for every 12 months of reviews. For more information on VBA’s quality assurance program and claim sampling methodology, please read: VBA accuracy sampling methodology.

Access the weekly reports below. Reports are in Excel. Free viewer software is available to view these reports. If a dialog window appears asking for a decision on linking to feeder worksheets, click “NO.”

Additional information has been published in the Monday Morning Workload Report (MMWR) beginning September 5th, 2016.  More information is available in the MMWR summary document.

Please submit any questions or comments to: PAI.VBACO@VA.GOV

Monday Morning Workload Reports

For more information

These reports are compiled by VBA’s Office of Performance Analysis and Integrity. Email questions or comments to VBAs Office of Field Operations, which manages regional offices. Review VBA’s Strategic Plan for more details on plans to eliminate the claims backlog.

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