
Human Capital Management
About the office
Human Capital Management is responsible for delivering strategically aligned customer-focused human resource products and services to the National Cemetery Administration (NCA) workforce, including staffing and recruitment, classification, training and workforce planning, special programs, policy and guidance, employee and labor relations, emergency management, and health and safety.
Divisions
Training and Safety
Delivers training and development opportunities that promote employee engagement, safe workplaces, outstanding customer service, and our national shrine commitment.
Policy and Programs
Responsible for developing guidance, plans, and programs that inform and support NCA managers and employees on human capital management areas such as awards, onboarding, offboarding, telework, workforce planning, health and wellness, property/space management, and other workplace matters.
Institute for Learning, Education, and Development (ILEAD)
Residing within the Office of Human Capital Management (HCM), the Institute for Learning, Education and Development (ILEAD) is responsible for the life cycle of an employee’s career journey within VHA, providing virtual and in-person training, products, services and cohort-based experiential development opportunities for employees in all phases of their career, from entry-level, through mid-career, to aspiring and new supervisors and managers, and for budding, future and current senior leaders at the executive level.