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Department of Veterans Affairs

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Human Capital Management

About the office

Human Capital Management is responsible for delivering strategically aligned customer-focused human resource products and services to the National Cemetery Administration (NCA) workforce, including staffing and recruitment, classification, training and workforce planning, special programs, policy and guidance, employee and labor relations, emergency management, and health and safety.

Divisions

Training and Safety

Delivers training and development opportunities that promote employee engagement, safe workplaces, outstanding customer service, and our national shrine commitment.

Policy and Programs

Responsible for developing guidance, plans, and programs that inform and support NCA managers and employees on human capital management areas such as awards, onboarding, offboarding, telework, workforce planning, health and wellness, property/space management, and other workplace matters.

Institute for Learning, Education, and Development (ILEAD)

Residing within the Office of Human Capital Management (HCM), the Institute for Learning, Education and Development (ILEAD) is responsible for the life cycle of an employee’s career journey within VHA, providing virtual and in-person training, products, services and cohort-based experiential development opportunities for employees in all phases of their career, from entry-level, through mid-career, to aspiring and new supervisors and managers, and for budding, future and current senior leaders at the executive level.

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.