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Department of Veterans Affairs

National Center on Homelessness Among Veterans (NCHAV)

National Center on Homelessness Among Veterans

Introduction

The National Center on Homelessness Among Veterans (NCHAV) was established in 2009 by VA Secretary General Shinseki within the VHA Homeless Programs Office and authorized through section 713 of the Jeff Miller and Richard Blumenthal Health Care and Benefits Improvement Act of 2016, Public Law 114-315.

Our Mission & Objectives

We develop knowledge and solutions to address homelessness among Veterans through three key areas: researchmodel development & implementation, and education & professional development. As stated in federal legislation1, the functions of NCHAV are as follows:

  • To serve as a resource center for, and promote and seek to coordinate the exchange of information regarding, all research and training activities carried out by the Department and by other Federal and non-Federal entities with respect to veteran homelessness.
  • To carry out and promote research into the causes and contributing factors to veteran homelessness.
  • To assess the effectiveness of programs of the Department to meet the needs of homeless veterans.
  • To identify and disseminate best practices with regard to housing stabilization, income support, employment assistance, community partnerships, and such other matters as the Secretary considers appropriate with respect to addressing veteran homelessness.
  • To integrate evidence-based and best practices, policies, and programs into programs of the Department for homeless veterans and veterans at risk of homelessness and to ensure that the staff of the Department and community partners can implement such practices, policies, and programs.
  1. (Pub. L. 114–315, title VII, §713(a), Dec. 16, 2016, 130 Stat. 1588) ↩︎

Three Key Areas

Research

We conduct and support research into the causes and contributing factors of Veteran homelessness and assess the effectiveness of programs. Focus areas are population-based studies, physical and mental health, functioning and flourishing, and program evaluation. Additionally, there are currently over 35 researchers affiliated with the Center investigating a wide breadth of issues.

Model Development & Implementation

We partner with VA colleagues and external stakeholders to identify, develop, and implement new program models and practices designed to address critical Veteran and staff needs so that these interventions can be replicated by others to improve services and outcomes for Veterans experiencing homelessness or risk for homelessness.

Education & Professional Development

We develop and promote a variety of education and training opportunities and resources grounded in evidence-based and best practices so that service providers can enhance their ability to effectively address the needs of Veterans experiencing homelessness or risk of homelessness.

Who We Are

Dina Hooshyar

Dr. Dina Hooshyar is the Director of the National Center on Homelessness among Veterans (NCHAV). She is a board-certified physician in internal medicine, infectious diseases, and psychiatry. She also earned a master’s degree in public health and graduated from the Centers for Disease Control and Prevention’s Epidemic Intelligence Service, an applied epidemiology training program. She proudly served in the Commissioned Corps of the U.S. Public Health Service and is a Professor in the Department of Psychiatry at the University of Texas Southwestern Medical Center. As NCHAV Director, Dr. Hooshyar leads NCHAV’s efforts to prevent and end homelessness among Veterans. Her vision to approach these efforts is to utilize a public health perspective that is informed by Veterans’ guidance, emphasizes homeless prevention, and further integrates healthcare and social services.

Jack Tsai

Dr. Jack Tsai serves as Research Director of NCHAV, where he leads both administrative and research activities for the Homeless Program Office. Dr. Tsai is a licensed clinical psychologist with a PhD from Purdue University and an additional MS in Clinical Psychopharmacology. Prior to joining NCHAV, he served in numerous VA roles including as a front-line clinical provider for many years and in VISN leadership. He currently has a faculty appointment at the University of Texas, and previously served on the faculty at Yale University School of Medicine for a decade where he directed the Division of Mental Health Services Research. His dedication to improving the housing, health, and well-being of Veterans is evident through his ongoing work to advance care for Veterans and their families experiencing homelessness.

Roger Casey

Dr. Roger Casey is the Director of Education and Dissemination at NCHAV. He holds a Master’s Degree in Social Work, a Graduate Certificate in Public Administration, and a Doctorate in Public Health. Prior to helping establish the Center, Dr. Casey served as the Director of VA’s National Homeless Providers Grant and Per Diem (GPD) Program. His current role includes developing and implementing national training and education curricula for VA and non-VA staff working with Veterans experiencing or at risk of homelessness. He has worked with VA homeless programs since they were first authorized by Congress, providing direct services and implementing national pilot programs. Dr. Casey’s research interests include residential treatment models and development of community-based practices that address the needs of individuals experiencing homelessness diagnosed with mental illness.

Dr. Hind A. Baydoun is a Research Health Science Specialist at NCHAV. She earned her PhD in Epidemiology from the University of Iowa, as well as an MPH in Epidemiology and Biostatistics, a BS in Nutrition and Dietetics, and a BS in Biology from the American University of Beirut. At NCHAV, her work primarily involves utilizing advanced statistical methods to support projects that target chronic disease prevention, addressing housing instability, homelessness, and justice-involved Veterans. With over 20 years of experience in academic, healthcare, and federal government environments, Dr. Baydoun has previously held positions as a Statistician with the Defense Health Agency at the Alexander T. Augusta Military Medical Center, an Epidemiologist with the U.S. Food and Drug Administration, and an Assistant Professor of Epidemiology in the Graduate Program in Public Health at Eastern Virginia Medical School. She has authored more than 250 peer-reviewed publications and presented over 90 abstracts in the areas of reproductive, chronic disease, and social epidemiology.

Dr. Rebecca Kinney is a Health Services Researcher with a focus on healthcare access and utilization among underserved veterans. Dr. Kinney received her Master of Public Health (MPH) at the University of Massachusetts Amherst and completed her PhD in Population Sciences and Health Outcomes Research at the University of Massachusetts Chan Medical School. She specializes in a mixed methods approach employing both quantitative and qualitative methods to her program evaluation, implementation science, and research efforts. Dr. Kinney’s most recent studies involved equity in diabetes care delivery and clinical practice, unsheltered homelessness, trauma informed care, food insecurity/quality, and patient engagement. Over the past year, Rebecca has worked closely with Dr. Tsai to explore how to better engage the most destitute unsheltered Veterans and better transition these individuals to sustainable, permanent housing. Additionally, given her interest in health care equity and access to care, she has worked closely with Dr. Casey and his team over the past few years to examine the impact of a trauma informed care approach in delivering Veteran care. Rebecca’s professional interests include health care access (e.g.., remote care), equity, and continuity of care among underserved populations.

Dr. Amanda Edwards Stewart is a clinical psychologist and researcher at NCHAV. She earned her PhD and MA in Clinical Psychology from Seattle Pacific University, and her MS and BS in Psychology from Evangel University. As a Clinical Investigator at NCHAV, Dr. Stewart focuses on assessing clinical interventions aimed at enhancing the lives and mental health of Veterans who are currently or have previously experienced homelessness. Before joining VA, Dr. Stewart worked as a subject matter expert in developing and evaluating technology solutions and spent twelve years as a clinical psychologist and researcher with active-duty military personnel.

Dr. Dorota Szymkowiak is a Health Science Specialist at NCHAV focusing on Veterans experiencing homelessness and housing instability. She completed a PhD in Medical Sociology at Rutgers University in New Jersey. Dr. Szymkowiak specializes in quantitative analyses of administrative data, including the electronic medical record as well as the Homeless Operations Management and Evaluation System (HOMES) and the Homeless Management Information System (HMIS). Dr. Szymkowiak’s current studies seek to delineate long-term outcomes for homeless Veterans within VHA, understand how best to engage Veterans at ongoing surge events, and to describe the extent of Veterans’ utilization of non-VA medical care in the community. She has been with NCHAV for 10 years and previously worked with a variety of data in public health settings. Dr. Szymkowiak’s professional interests include optimizing VHA healthcare and homeless programs performance to ultimately optimize outcomes for Veterans experiencing homelessness and housing instability.

Ms. Erika Barr is the Administrative Officer (AO) for the NCHAV. In this role, Ms. Barr is responsible for the administrative and management functions. Ms. Barr is a graduate of Florida Agricultural and Mechanical University (FAMU), where she obtained a Bachelor’s Degree in Health Care Management. Her VA career began in 2005 in Health Administration Services (HAS) as a Medical Support Assistant for various inpatient units at the James A. Haley Veterans Hospital (JAHVH). Since then, Ms. Barr gained exceptional administrative experience through various roles as the Secretary in the Employee Education Office and Staff Assistant for the Chief of Staff’s office, where she assisted the Chief of Staff, Deputy Chief of Staff, and Administrative Officer to the Chief of Staff with many day-to-day tasks and special projects. Ms. Barr was further promoted to Administrative Officer (AO) for the JAHVH Dental clinic, where she served as the first official AO for the clinic and later served as the first Medical Education Coordinator for the Employee Education Office, where she implemented several processes to improve/streamline trainee onboarding for JAHVH.

Ms. Christina Cook-Carter is a Program Support Assistant at NCHAV where she conducts administrative responsibilities and facilitates weekly meetings. Ms. Christina Cook-Carter graduated from the School at Work Program in Philadelphia, PA. Ms. Cook-Carter began her Federal career with the Internal Revenue Service, where she worked for 10 years as a Research Clerk. She was employed as a secretary in the Communications Department at the Philadelphia VA Medical Center, where she supported the Public Affairs Officer and the Congressional Liaison in various roles. During her employment with the Communications Department, she was active in arranging and setting up Town Hall meetings held with the Medical Center Leadership Team and the local Veterans. Ms. Cook-Carter’s professional interests include community involvement and Veteran advocacy. She serves on the Philadelphia Veterans Parade Committee and is the wife of a Marine Corps Veteran.

Mr. Derrick Crowley joined NCHAV in 2017, as a Management Analyst. In this capacity, he performs organizational and management responsibilities in the development of procedures and criteria for administration of NCHAV’s programs. These activities include coordinating logistics for model development and education and training initiatives. Mr. Crowley holds a Master’s of Science Degree in Organizational Management from the University of Phoenix, a Bachelor’s Degree in Occupational Education from Wayland Baptist University, and Master Certificates in Human Resource Management and Operations Management and Program Management through Villanova University. In addition, he has obtained the Professional in Human Resources (PHR) Certification and Certifications in Instructional Systems Design and Improving Human Performance through the Association for Talent Development. Previously, Mr. Crowley served as an Education Program Specialist with Employee Development and Training within VA’s Office of Resolution Management. Mr. Crowley served 30 years in the United States Air Force, retiring as the Command Chief Master Sergeant of the 6th Air Mobility Wing at MacDill Air Force Base. In this position, he served as liaison between the wing commander and the enlisted force and provided leadership and direction for 3,000 men and women performing global air refueling and combatant commander airlift support in direct support of the Air Force’s Global Reach, Global Power missions, while additionally providing host installation support to the men and women of U.S. Central Command, U.S. Special Operations Command, and 51 other mission partners that call MacDill Air Force Base home.

Ms. Erika Reitz serves as the NCHAV Model Development Coordinator. In this capacity, she leads NCHAV’s model development initiatives, which include feasibility studies, pilot projects, program design replication, and implementation efforts centered on research-supported best practices. Erika holds a Master’s Degree in Social Work from Smith College. Before her tenure at NCHAV, Ms. Reitz was a training director, where she focused on creating and delivering social work training, enhancing learner engagement, and advancing interprofessional education. She also brings over ten years of clinical experience working in various homeless programs, including Domiciliary Care for Homeless Veterans, Health Care for Homeless Veterans (HCHV), and Housing and Urban Development-Veterans Affairs Supportive Housing (HUD-VASH). Erika’s professional interests include supporting training and educational initiatives aimed at enhancing care for veterans experiencing homelessness.

Daniel Blonigen, PhD
VA Palo Alto Health Care System
John R. Blosnich, PhD, MPH
VA Pittsburgh Healthcare System
Rebecca Brown, MD, MPH
Corporal Michael J. Crescenz VA Medical Center, Philadelphia, PA
Thomas Byrne, PhD
Center for Health Outcomes and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center, Bedford, MA
Dennis Culhane, PhD
University of Pennsylvania
Melissa E. Dichter, PhD, MSW
Corporal Michael J. Crescenz VA Medical Center
Emily R. Edwards, PhD
Bronx VAMC DBT for Justice-Involved Veterans Program
Andrea Finlay, PhD
Center for Innovation to Implementation, VA Palo Alto Health Care System
Sonya Gabrielian, MD, MPH
VA Greater Los Angeles (VAGLA)
Lynn A. Garvin, PhD, MBA
VA Boston Healthcare System
Lillian Gelberg, MD, MSPH
VA Greater Los Angeles (VAGLA)
Adam J. Gordon, MD, MPH
University of Utah School of Medicine
Michael F. Green, PhD
VA Desert Pacific Mental Illness Research, Education, and Clinical Center (MIRECC)
Adi V. Gundlapalli, MD, PhD, MS
VA Salt Lake City Health Care System
Alison B. Hamilton, PhD, MPH
UCLA
Ryan Holliday, PhD
Rocky Mountain Mental Illness Research, Education and Clinical Center (MIRECC)
Justeen Hyde, PhD
Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center
Theddeus Iheanacho, MD
Errera Community Care Center, VA Connecticut Healthcare System
Roya Ijadi-Maghsoodi, MD, MSHPM
West Los Angeles VA Medical Center
Stefan G. Kertesz, MD, MSc
Birmingham VA Medical Center
James P. LePage, PhD
VA North Texas Health Care System, Dallas, TX
D. Keith McInnes, ScD, MSc
Center for Healthcare Organization and Implementation Research (CHOIR), Edith Nourse Rogers Memorial VA Medical Center
Stephen Metraux, PhD
Joseph R. Biden, Jr. School of Public Policy & Administration, University of Delaware
Ann Elizabeth Montgomery, PhD
Birmingham VAMC
Richard Nelson, PhD
Informatics, Decision Enhancement, and Analytic Science (IDEAS) Center, VA Salt Lake City
Derek M. Novacek, PhD
VA Greater Los Angeles Healthcare System
Robert Rosenheck, PhD|
Yale Medical School
Elizabeth J. Santa Ana, PhD
Medical University of South Carolina (MUSC)
Andrew J. Saxon, MD
VA Puget Sound Healthcare System, Seattle, WA
Steven Shirk, PhD
Edith Nourse Rogers Memorial VA Medical Center, Bedford, MA
David Smelson, PsyD
Bedford VA, Bedford, MA
Cathy M. St. Pierre, PhD
Edith Nourse Rogers Memorial VA Medical Center, Bedford, MA
Christine Timko, PhD
VA Palo Alto Health Care System, Palo Alto, CA
Gala True, PhD
Southeast Louisiana Veterans Health Care System (SLVCHS)
Anaïs Tuepker, PhD, MPH
VA Portland Health Care System
Donna L. Washington, MD, MPH
VA Greater Los Angeles Healthcare System
Jillian Weber, PhD
Cincinnati VA Medical Center, Cincinnati, OH
Michelle S. Wong, PhD
VA Greater Los Angeles (VAGLA), Los Angeles, CA

Get Involved

NCHAV Fellowship Program

NCHAV, in collaboration with the VA Office of Academic Affiliations (OAA), offers a postdoctoral fellowship program for those interested in addressing Veteran homelessness. As a fellow in the NCHAV Fellowship Program, you will be embedded at one of six local VA sites and will have a formal connection with NCHAV, working both with a Center mentor and a local mentor. Additionally, you will have an opportunity to work with national operational partners and be on the cutting-edge of the latest research, policy, and educational developments in Veteran homelessness. The program is open to:

  • Clinicians or non-clinicians with a doctoral degree from an accredited institution or
  • Clinicians or non-clinicians who have completed all requirements toward a doctoral degree from an accredited institution

If you are interested, please see our brochure or contact us for more information.

The Homeless Veterans Research Engagement Panel (HV-REP)

The Homeless Veterans Research Engagement Panel (HV-REP) is made up of Veterans with lived experience of homelessness. The purpose is to collaborate with NCHAV-affiliated researchers to improve research related to Veterans health, housing, and services. All HV-REP meetings take place virtually by conference call on a quarterly basis and panel members receive an honorarium of $30 per hour for their time.

As part of the panel, you would help promote Veteran-centered research by providing feedback on new and ongoing research and evaluation projects and advice on the use of study results to benefit Veterans. Eligibility criteria:

  • Veteran status
  • History of homelessness/housing instability, and
  • Ability to participate in virtual conference calls

If you are interested and meet all of the eligibility criteria, fill out the PDF application OR the online application. And, if you have any questions at all, please contact us.

The Veteran-to-Veteran Panel (V2VP)

The Veteran-to-Veteran Panel (V2VP) is made up of Veterans with an interest in providing honest and thoughtful feedback about VA’s homeless programs and services. Your views are essential in helping us enhance services for Veterans facing housing instability or being supported through one of our VA Homeless Programs.

There will be four total meetings which will be held the second Wednesday of each month, for four months, from 11:00 am to 12:00 pm Eastern Time (ET) by a virtual TEAMs meeting. The calls are facilitated discussion groups led by fellow Veterans in a structured setting designed to ensure a comfortable and open dialogue. Eligibility criteria:

  • Veterans with diverse and interconnected experiences based on differences by service, gender, environment, and background
  • Ability to participate in virtual conference calls

If you are ready to share your insights and make an impact as well as meet the eligibility criteria, please contact us or see the flyer for more information.

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.