Ms. Erika Barr is the Administrative Officer (AO) for the NCHAV. In this role, Ms. Barr is responsible for the administrative and management functions. Ms. Barr is a graduate of Florida Agricultural and Mechanical University (FAMU), where she obtained a Bachelor’s Degree in Health Care Management. Her VA career began in 2005 in Health Administration Services (HAS) as a Medical Support Assistant for various inpatient units at the James A. Haley Veterans Hospital (JAHVH). Since then, Ms. Barr gained exceptional administrative experience through various roles as the Secretary in the Employee Education Office and Staff Assistant for the Chief of Staff’s office, where she assisted the Chief of Staff, Deputy Chief of Staff, and Administrative Officer to the Chief of Staff with many day-to-day tasks and special projects. Ms. Barr was further promoted to Administrative Officer (AO) for the JAHVH Dental clinic, where she served as the first official AO for the clinic and later served as the first Medical Education Coordinator for the Employee Education Office, where she implemented several processes to improve/streamline trainee onboarding for JAHVH.

Ms. Christina Cook-Carter is a Program Support Assistant at NCHAV where she conducts administrative responsibilities and facilitates weekly meetings. Ms. Christina Cook-Carter graduated from the School at Work Program in Philadelphia, PA. Ms. Cook-Carter began her Federal career with the Internal Revenue Service, where she worked for 10 years as a Research Clerk. She was employed as a secretary in the Communications Department at the Philadelphia VA Medical Center, where she supported the Public Affairs Officer and the Congressional Liaison in various roles. During her employment with the Communications Department, she was active in arranging and setting up Town Hall meetings held with the Medical Center Leadership Team and the local Veterans. Ms. Cook-Carter’s professional interests include community involvement and Veteran advocacy. She serves on the Philadelphia Veterans Parade Committee and is the wife of a Marine Corps Veteran.

Mr. Derrick Crowley joined NCHAV in 2017, as a Management Analyst. In this capacity, he performs organizational and management responsibilities in the development of procedures and criteria for administration of NCHAV’s programs. These activities include coordinating logistics for model development and education and training initiatives. Mr. Crowley holds a Master’s of Science Degree in Organizational Management from the University of Phoenix, a Bachelor’s Degree in Occupational Education from Wayland Baptist University, and Master Certificates in Human Resource Management and Operations Management and Program Management through Villanova University. In addition, he has obtained the Professional in Human Resources (PHR) Certification and Certifications in Instructional Systems Design and Improving Human Performance through the Association for Talent Development. Previously, Mr. Crowley served as an Education Program Specialist with Employee Development and Training within VA’s Office of Resolution Management. Mr. Crowley served 30 years in the United States Air Force, retiring as the Command Chief Master Sergeant of the 6th Air Mobility Wing at MacDill Air Force Base. In this position, he served as liaison between the wing commander and the enlisted force and provided leadership and direction for 3,000 men and women performing global air refueling and combatant commander airlift support in direct support of the Air Force’s Global Reach, Global Power missions, while additionally providing host installation support to the men and women of U.S. Central Command, U.S. Special Operations Command, and 51 other mission partners that call MacDill Air Force Base home.

Ms. Erika Reitz serves as the NCHAV Model Development Coordinator. In this capacity, she leads NCHAV’s model development initiatives, which include feasibility studies, pilot projects, program design replication, and implementation efforts centered on research-supported best practices. Erika holds a Master’s Degree in Social Work from Smith College. Before her tenure at NCHAV, Ms. Reitz was a training director, where she focused on creating and delivering social work training, enhancing learner engagement, and advancing interprofessional education. She also brings over ten years of clinical experience working in various homeless programs, including Domiciliary Care for Homeless Veterans, Health Care for Homeless Veterans (HCHV), and Housing and Urban Development-Veterans Affairs Supportive Housing (HUD-VASH). Erika’s professional interests include supporting training and educational initiatives aimed at enhancing care for veterans experiencing homelessness.