Department of Veterans Affairs

Initiatives and Technical Assistance

Initiatives and Technical Assistance

Annual homelessness goals

Each year, VA sets homelessness goals to continue our significant progress in ending Veteran homelessness.

#OneTeam4 Vets All Hands on Deck Calls

To support our collective work to reduce and end Veteran homelessness, the VHA Homeless Programs Office is hosting its #OneTeam4Vets All Hands on Deck Call series.

For questions about this series, email HomelessVets@va.gov.

One Team Operational Framework

The Homeless Programs Office’s One Team Operational Framework Implementation Toolkit provides a way to coordinate and unify actions and interconnection between all VA and community-based homeless programs toward the joint mission to end Veteran Homelessness.

Unsheltered surges

The VA Homeless Programs Office Toolkit to Support Unsheltered and Housing Surges guides VA Health Systems in planning and implementing local Unsheltered or Housing Surge events as part of the national effort to end Veteran homelessness. It outlines expectations, best practices, and resources to help sites build on the momentum of the Getting Veterans Off the Streets (GVOTS) initiative and ensures every Veteran has access to safe, stable housing.

By-name lists

To reach an end to Veteran homelessness, communities must have a full account of all Veterans who are experiencing literal homelessness. BNL management practices have a direct effect on a given community’s ability to end homelessness among Veterans. A quality BNL assists in understanding the universe of people for whom VA and VA-funded programs are looking to provide support and aid that link those Veterans to housing and resources.

Coordinated entry integration

CE leverages cooperation between local homeless agencies and service providers to create a robust crisis response system. The teams of professionals work together as one unit instead of making individual decisions about who to serve and how best to serve them. This allows the system to effectively connect those experiencing homelessness with stable housing and service interventions.

Connecting with mental health and substance use care

The Homeless Programs Office’s Connecting Homeless Veterans to Mental Health and Substance Use Care Guide offers tools and strategies to help VA staff and partners connect Veterans experiencing homelessness with mental health and substance use care and support them through trusted, routine engagement.

Contact VA for help

If you are a Veteran who is homeless or at imminent risk of homelessness, we strongly encourage you to contact the National Call Center for Homeless Veterans at 877-424-3838 for assistance.

The call is free, confidential, and available 24 hours a day, 7 days a week. Trained professionals are standing by to connect you to your nearest VA for help.

National Call Center for Homeless Veterans logo. 877-424-3838

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.